Terms and Conditions
Welcome to Sweet House by JF. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before placing an order with us.
1. Orders and Payment
- All orders are subject to availability and confirmation of the order price.
- Payment is required at the time of placing the order.
- Once the order is confirmed and payment is received, the order is considered final.
2. Delivery
- For our offered delivery services, please refer to delivery page.
- Delivery times may vary depending on location and order volume. We will provide an estimated delivery time during the ordering process.
- It is the customer's responsibility to provide accurate delivery information. Any additional charges incurred due to incorrect information will be the customer's responsibility.
3. Cancellations and Refunds
- For Cancellations and Refunds policy, please refer to Cancellations and Refunds page.
4. Quality and Allergens
- Our cakes are made with high-quality ingredients. We cannot guarantee the absence of allergens in our products as they are prepared in a facility that handles allergens.
- It is the customer's responsibility to inform us of any allergies or dietary restrictions at the time of ordering.
5. Intellectual Property
- All content on our website, including images, logos, and text, is the property of Sweet House by JF or its suppliers. It may not be used without permission.
6. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.
By placing an order with Sweet House by JF, you agree to these terms and conditions. If you have any questions or concerns, please contact us at 6677 3290.
Thank you for choosing Sweet House by JF.