PRIVACY POLICY
SweetHouse by JF Privacy Policy
Updatedand effective date: October 30, 2024
Joint Food Catering Limited("we", "us" or "our"), the operator of SweetHouse by JF, respects your concerns about privacy and values our relationshipwith you.
When you visit a store (hereinafterreferred to as "store") authorized by our SaaS service providerSHOPLINE (hereinafter referred to as "SHOPLINE"), we may collect,process and use your personal information (including your employees and/orrepresentatives, persons acting on your behalf). If you visit or purchase onthe store, we may also collect, process and use your personal data. We arefully aware of the importance of personal data to you, and we are committed toensuring the integrity and security of the store. This Privacy Policy describesthe types of personal information we collect about you, how we use thatinformation, with whom we share it, and the choices you have regarding our useof that information.
This Privacy Policy will state that youunderstand the following:
what we collect
information you provide
How we use personal data
How we use "cookies" and othersimilar tracking technologies
How we process, share, transfer anddisclose personal data
your rights and choices
How we protect personal data
How to update this privacy policy
how to contact us
what we collect
We may obtain personal data about you fromvarious sources. We may collect this information when you visit and/or use oursocial media/social networking pages (or their associated stores orcorresponding apps, e.g. Facebook, Instagram) through our store or through you.Our products are sold in many department stores or other types of physicaloutlets. If you have a member who joins our store, when you visit this store,our social media/social network pages (or their related stores or correspondingapplications) programs), we may also collect certain information about yourdevice or usage by automated means or using technologies such as cookies, webserver logs and web beacons.
The type of information you provide
The categories of personal information thatthe store collects your personal information may include the followingcategories: 1. Identification category - (1) personally identifiable (such asmember's name, address, phone number, email, etc.); (2) financiallyidentifiable (such as credit card or financial institution account information,etc.); (3) identification in government data (such as identity card unifiednumber, unified card number, tax registration number, passport number, etc.).2. Personal characteristics category - personal description (such as gender,date of birth, size, etc.). 3. Social conditions – (1) home and facilities(such as address, etc.); (2) property (such as all or other rights to movableproperty, etc.); (3) immigration status (passport, work permit, residencecertificate, etc. ); (4) lifestyle (such as the type of consumer goods used anddetails of services, etc.); (5) membership of charitable organizations or othergroups (such as association legal person, club or other voluntary groupparticipant records, etc.).
information you provide
You may choose to provide us with PersonalData in a number of ways, for example when you register with or shop on ourstore, or through our social media (or its associated stores or correspondingextensions). The types of personal data you may provide to us (if applicable)include:
Contact information (such as name, postaladdress, email address, mobile or other telephone number, mobile serviceprovider);
age and date of birth;
gender, preferred language;
race, gender, preferred language;
username and password
payment information (such as your paymentcard number, expiration date, shipping and billing address);
purchase history;
Product preferences and communicationchannel preferences;
content you provide (such as photos,videos, reviews, articles, survey responses and comments);
Information you provide to us when youvisit our social media pages (such as your name, profile picture, likes,location, friends list, and other information described on social media networkor application registration pages, or when you use Geolocation details whenusing our mobile applications);
Device identifiers, such as informationabout a device such as a MAC address, IP address, or other online identifiers.
You provide us with your personal datavoluntarily, but certain services and promotions may not be available if you donot provide your personal data.
Why we collect your personal data
The specific purpose of collecting personalinformation by the store is to provide you with goods or services, includingbut not limited to: (1) consumer, customer management and services; (2)consumer protection; (3) online shopping and other electronic Businessservices; (4) verify your personal identity (such as to protect you from fraudand other crimes); (5) resolve various types of disputes (including but notlimited to consumer disputes, intellectual property rights disputes, etc.); (6)enhance (7) to collect debts; (8) to notify you of business opportunities,products, services and updates; (9) to detect and protect you and the storefrom mistakes, fraud or other criminal acts, and to monitor compliance risks; (10) Investigating potential illegal acts aimed at personal safety, propertysafety, and breach of contract; (11) fulfilling the terms and conditions andreturn and exchange policy; (12) acts in accordance with laws and regulations;and (13) other matters that you agreed to at the time of collection Purpose.
How we use personal data
We may use the information you provide forthe following purposes:
send you promotional content or othercommunications;
To provide you with requested informationand services;
To contact you to follow up or confirm yourorder, appointment, return or refund and to send you other non-marketingcommunications related to the products and services we provide to you;
process your payments and/or transactions;
Create and manage your account, includingaccessing your purchase history;
respond to your inquiries;
Tailor advertisements in our stores, socialmedia stores and elsewhere to suit your interests and history;
communicate with you and administer yourparticipation in special events, contests, sweepstakes, events (if any),surveys and other offers;
operate and communicate with you about oursocial networks or [mobile applications];
To operate, evaluate and improve ourbusiness (including developing new products and services, enhancing andimproving our products and services, managing our communications, analyzing ourproducts, performing market research, data analysis and customer relationshipmanagement programs, and performing accounting , audit and other internalfunctions);
Comply with applicable legal requirements,relevant industry standards and our policies;
To avoid duplication and ensure theaccuracy of your information, please periodically perform data cleansing,linking or merging our records internally or through our service providers.
We may also use this information in otherways, which we will issue specific notices at the time of collection.
If you provide us with your personal data,we intend to use it for direct marketing purposes, to offer or advertise theavailability of our goods and/or services. However, we will confirm that youare not unwilling to accept marketing communications when we first send youmarketing communications; Time to decline further marketing communications.
We may use the types of personal data setout in the "Information you provide" section above for directmarketing purposes, provided you provide us with such information and expresslyconsent to such use.
Direct marketing communications may be sentto you through various channels, including phone calls, post, emails, textmessages, mobile applications, web applications, social media stores and othermeans of communication. [Note: Include everything that applies to yourbusiness] If you have given your consent, the personal data you provide in theform, or when you agree to the above subscription, will also be used by us forthis marketing purpose. Our treatment of any data transfer issues described inthis paragraph will be consistent with that provided in this Privacy Policy.
If you do not want us to use your personaldata for direct marketing, you may opt-out of our direct marketing at any timeby following the procedures set out in the "Your Rights and Choices"section below. If you so desire, the Bank must stop using your personal datafor direct marketing purposes without charging you any fee.
We will only use the personal data youprovide for direct marketing in accordance with the Personal Data ProtectionAct of the Republic of China. Our direct marketing content may take severalforms, including but not limited to marketing mailings, emails and newsletters,details of which are set out in the following subsections.
How we use "cookies" and othersimilar tracking technologies
What is a "cookie"
A cookie is a small file stored on yourcomputer, mobile phone or any other smart terminal device by the store serverwhen you log in to the store or browse the content of the store, usuallyincluding identifiers, store names, and some numbers and characters. When youvisit the store again, the store can recognize your browser through cookies.Cookies may store user preferences and other information.
(2) How to use "Cookies"
When you use our store, we may collect thedevice model, operating system, device identification code and login IP addressinformation of the personal data subject through cookies or similartechnologies, and cache the browsing information and click information of thepersonal data subject, so that Check the network environment of the personaldata subject. Cookies allow us to recognize you when visiting the store, tocontinuously optimize the user-friendliness of the store and to adapt the storeto your needs. You can also change your browser settings so that your browserdoes not accept cookies on our store, but this may affect your use of certainfeatures of the store.
With the help of cookies and other similartechnologies, we can identify whether you are our existing user or member onthe store we have established in SHOPLINE, without having to log in andauthenticate again on each page.
(3) How to manage "Cookies"
You can manage or delete certain categoriesof tracking technologies according to your preferences. Many browsers have a"do not track" feature that sends a "do not track" requestto the store.
In addition to the controls we provide, youmay also choose to enable or disable cookies in your internet browser. Mostinternet browsers also allow you to choose whether to disable all cookies oronly third-party cookies. Most internet browsers accept cookies by default, butthis setting can be changed. For more information, see the Help menu in yourInternet browser or your device's documentation.
The following links provide instructions onhow to control cookies in all major browsers:
Google Chrome:https://support.google.com/chrome/answer/95647?hl=en
IE:https://support.microsoft.com/en-us/help/260971/description-of-cookies
Safari (desktop version):https://support.apple.com/kb/PH5042?locale=en_US
Firefox:https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Opera: https://www.opera.com/zh-cn/help
[Note: insert other used ad services]
If you use any other browser, please referto the documentation provided by your browser.
On the store, you can remove existingtracking technologies by clearing your cache.
When you browse the web without logging in,we will collect the cookies required to realize the browsing function in orderto provide you with relevant services.
Please note that if you refuse to use ordelete existing tracking technologies, you will need to change user settingsyourself each time you visit, we may not be able to provide you with ahigh-quality user experience, and some features may not work properly.
How we process and use, share, transfer anddisclose personal data
(1) Processing and utilization
Some functions of the store may be providedby our third-party partners, and we may entrust partners (including technicalservice providers) to process some of your personal data. For example, when youuse the automatic payment function, we may require a third-party paymentcompany to process your credit card information in order to charge you relevantservice fees according to your instructions; when using SHOPLINE to pay, we mayrequire a third-party service to provide service providers who process personaldata about you and your customers, these service providers facilitate"know your customer" as well as transaction monitoring and riskmanagement. [Note: Add any other suppliers you share this information with. Forexample, sales channels, payment gateways, shipping and fulfillmentapplications] We will sign confidentiality agreements with third-party serviceproviders to manage the purpose of data processing, processing period and theresponsibilities of both parties, and will require partners to comply with ourrequirements processing data in accordance with this Privacy Policy. If you donot agree to the partner's collection of personal data required to providerelevant services, you or your customers may not be able to use the relevantservices.
(2) Sharing
We will not share personal data with anythird party except in one or more of the following circumstances:
At your request, or with your prior expressauthorization or consent;
In connection with the performance of ourobligations under laws and regulations;
Directly related to national security andnational defense security;
Directly related to public safety, publichealth and major public interests;
directly related to criminal investigation,prosecution, trial and execution;
In order to protect your or any otherperson's life, property and other important legal rights, but it is difficultto obtain the person's consent;
The personal data in question are disclosedby you to the public;
The personal data involved are collectedfrom legally and publicly disclosed information.
With SHOPLINE and SHOPLINE Affiliates: Toprovide you with SHOPLINE products and services, to make recommendations thatmay be of interest to you, to resolve account issues, to protect the personaland personal integrity of our affiliates or other users or the public